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During a migration, members still billed in your old POS are recognized in FlexWash through Interim Imports. Interim Lookup gives your staff a mobile view into that data. An admin generates a link, staff open it on a phone, and a license plate returns the vehicle’s membership status and package. Use it when someone at the pay station or in the lane needs to answer one question fast: is this car a member, and what did they pay for?
Interim Lookup only returns vehicles that were included in an Interim Import. If a plate returns nothing, start with the troubleshooting steps in Interim Import.
This is done once per shift by anyone with access to the FlexWash back office.
1

Open Interim Lookup

Go to Interim Lookup in the sidebar.
2

Click Generate

FlexWash creates a QR code and a link.Interim Lookup Setup with the generated QR code and link
3

Get the link onto a phone

Scan the QR code with the phone’s camera, or click Copy and send the link to staff.
The link expires 12 hours after it is generated. Generate a new one at the start of each shift rather than reusing an old link.

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Look up a vehicle

The lookup page opens with a license plate field and a Scan LP button.

Manually enter a plate or scan it with the camera.

Enter the license plate and tap Search.

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Read the result

Member Details returns the vehicle’s subscription status and the FlexWash package the legacy plan is mapped to. Member Details showing an Interim import subscription status and mapped package A Subscription Status of Interim import means the vehicle came from an Interim Import and is recognized as an active member. Package is the FlexWash package that plan was mapped to under Plan Mappings, which is what determines the wash the member can redeem. If the package looks wrong, the plan mapping is the place to check. See Plan Mapping in the Interim Import article.