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Documentation Index

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Interim Imports is our drop-in solution that ensures your members continue to be recognized while your legacy POS completes its token migration. This eliminates the #1 cause of friction during POS transitions: active members showing up as inactive. high-level
Most POS migrations depend on the legacy provider completing a token migration. This process can take several weeks, and during that time your existing memberships continue to bill in the old system.Without a bridge, this creates a risk:
  • Members appear inactive at the pay station
  • Front-line staff must override or guess
  • Inactive members receive free washes
  • Customer experience suffers
Interim Imports removes that risk entirely.

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Benefits

FlexWash prides itself on a smooth migration standard. We have migrated some of the busiest multi-site chains with ZERO downtime.
  • Zero downtime — All active members are recognized from day one.
  • Frictionless for staff — No manual overrides or lookups.
  • Simple daily workflow — Run the import every morning; takes ~30 seconds.
  • One-time mapping — Map legacy plans once; FlexWash remembers them.
  • Vendor-agnostic — Supports all major car wash POS export formats.
  • Safe & secure — Files are encrypted with bank grade security and processed automatically.

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How It Works

  1. Export your membership list from your existing POS (CSV or XLSX).
  2. Upload the file in the Interim Imports section of FlexWash. file-drop
  3. FlexWash analyzes your data and prompts you to map legacy plans to your new FlexWash packages. plan-mappings
  4. Run the import daily (step 2) while token migration is pending (typically ~30 days).
  5. Your members are recognized correctly at the pay station throughout the entire migration process.

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What Interim Imports Does Not Do

  • It does not modify your legacy POS.
  • It does not interfere with active billing.
  • It does not require downtime or system outages.
  • It does not affect token migration timelines.
Interim Imports is purely a safety net to ensure accurate member recognition.

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Summary

With Interim Imports, operators can migrate to FlexWash confidently, knowing their members will always be recognized, billed correctly, and given the right wash, even before the final token migration is completed. Your onboarding specialist will guide you through your first import and confirm that everything is working as expected.