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When a member adds a vehicle or upgrades mid-cycle, FlexWash automatically calculates a prorated charge for the remaining days until their next billing date. Members pay only for actual service time.

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How Proration Works

The prorated amount uses actual day counts for accuracy:
Example:
  • Package: $30/month
  • Billing date: 20th
  • Vehicle added: March 5th (15 days remaining)
  • Billing cycle: 28 days (Feb 20 to Mar 20)

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When Proration Applies

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Adding a Vehicle to an Existing Membership

A member with an active membership adds a second vehicle. They pay a prorated amount for the new vehicle covering the remaining days in the current cycle.

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Upgrading to a Higher Package

When upgrading mid-cycle, the member pays a prorated amount for the price difference.

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Reactivating After Validity Expires

If a frozen or cancelled membership is reactivated after the paid period expires, a prorated charge covers the days until the next billing date.

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When Proration Does NOT Apply

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New Customer Signup

New customers start fresh. The billing date is set to today, they pay the full monthly price, and receive a full month of service.

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Downgrading to a Lower Package

No charge. The member keeps their current package through the billing date, then the lower rate takes effect.

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Reactivating Within Paid Period

If a member reactivates before their paid validity expires, there’s no charge. They already paid for this period.

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House and Fleet Accounts

Special account types have different billing arrangements and typically bypass standard proration.

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FAQ

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Are taxes prorated too?

Yes. Taxes are calculated on the prorated base amount, so they scale proportionally.