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Documentation Index

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Promotions are customer-initiated deductions that apply only when a valid code is presented. They require an explicit customer action—such as scanning a QR code or entering an application code—ensuring predictable redemption and clean reporting. Promotions are commonly used for marketing-driven offers where pricing should never be applied without intentional redemption.

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When to Use Promotions

Use Promotions when:
  • The customer discovers the offer outside the wash (ads, email, SMS, flyers).
  • Redemption should be controlled, tracked, or limited.
  • The discount should only apply when a valid code is presented.
  • The offer is tied to a specific campaign or acquisition channel.

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How Promotions Work

  1. A Promotion is configured with eligibility rules and a deduction.
  2. The customer presents a valid QR code or application code.
  3. The code is scanned at the Pay Tablet or entered during online checkout.
  4. FlexWash validates the Promotion and applies the deduction automatically.
Promotions are designed for offers that must be intentionally redeemed by the customer and applied automatically by FlexWash. Example: Gptpromo1 A common use case is an introductory incentive for new members:
  • Applies only to membership packages.
  • Fixed $10 deduction.
  • First billing cycle only.
  • Redeemable once per vehicle.
  • Requires an application code.
When the customer scans the QR code at the Pay Tablet, FlexWash validates the Promotion and applies the special price automatically before checkout: Prmmaingf111

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Wash Codes

Wash Codes allow you to generate unique, single-use promotion codes in bulk. When Wash Codes are enabled, a Wash Codes section appears at the bottom of the Promotion configuration page where you can generate and download a file containing unique codes tied to the configured wash package and deduction. Wshcdgif This is commonly used for direct mail campaigns, flyers, partner promotions, and one-time digital offers.

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Key Benefits

  • Revenue protection through controlled redemption.
  • Clear attribution for marketing campaigns.
  • Faster checkout with automated application.
  • Consistent pricing across locations and channels.

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Marketing Tools

If you have FlexEngage enabled you can set a promotion to be of application type Single Use and promotion type Marketing. This will give you an iFrame at the bottom of the page when you create the promotion. FlexEngage powers these iFrames to collect contact information and send unique coupon codes to the customer. iFrames are snippets of HTML code that can embed the form into your own website. This gives you creative and brand control around the promotion form. For example: https://www.express-auto-spa.com/facebook/express-ad The coupon codes sent from these iFrames embed the contact information, so when customers redeem on site we automatically associate the contact information to their license plate. This allows us to track in depth promotion information. See promotions reporting docs for more details.