The advice provided here is just advice that we think may help. These gates are high voltage machines and you should always check with a license electrician or contact the manufacturer first. FlexWash assumes no liability for any injury financial or otherwise.

​
Gate not opening after wash purchase

The first thing you want to do is remove the top lid of the gate and check if the screen is on. If the screen is off, that indicates that the gate is turned off or not receiving any power, in which case the next step would be to check on the power switch.

If the screen is on, you should follow these steps:

  1. Test the gate by opening it manually.
  2. If the gate moves:
  3. Check the programming mode.
  4. Check if there is an error icon on the screen. If there is one, proceed to turn the gate off.
  5. Remove the ethernet cable, and then plug it back in making sure that it is plugged in correctly. Also check that the cable is connected properly on the other end, on the Switch inside the office.
  6. Turn the gate back on. 

​
Programming mode

On the left side of the screen you should see the number 7. Any other number indicates that the gates are not in the correct programming mode.

To set the correct programming mode:

  1. Press the circle button below the screen to open the main menu.

  2. Select the “Function” option.

  3. Set the programming mode to 7.

  4. Save the change by pressing the circle button again.

​
Network Configuration

  1. Press the circle button below the screen to open the main menu.
  2. Select the “Ethernet” option.
  3. Select “Network Settings”.
  4. Make sure that DHCP is enabled.
  5. Power cycle the gate.
  6. Repeat the steps and go back to “Network Settings”.
  7. Make sure that the IP address starts with 172.162.184.X as it is shown in the image below:

​
Opening and closing the gate manually

  1. Switch the “Service” switch for the “Service” mode. The LED lights red. The display backlighting flashes.
  2. Perform one of the following functions:
  • Push middle left button : Manually open the barrier.
  • Push middle right button : Manually close the barrier.
  1. Switch “Service” switch. The LED must light green.

​
Turning the gates on and off

  1. Remove the barrier housing door.
  2. Switch on the barrier via the double pole mains switch.
  3. Depending on the settings in the “Start-up behaviour” menu, the barrier arm slowly moves into the top end position or stops.
  4. Mount the door.
  5. Attach and lock the hood.

​
Closing or opening the gate’s arm in case of power failure

In case of power failure, the gate’s arm may be in the lower or upper dead point. For example, the gate’s arm can no longer be easily moved manually. In this case, proceed as follows:

  1. Remove the barrier housing hood.
  2. Remove the barrier housing door.
  3. Press a tool straight into appropriate tool bore. The lever arm is pressed from the dead point.
  4. Mount the door if applicable.
  5. Attach and lock the hood if applicable.