> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexwash.com/llms.txt
> Use this file to discover all available pages before exploring further.

# RFID Reader

> This article describes how to verify and troubleshoot the FlexWash RFID reader.

## Power

**Verify Power Indicator:**

* Confirm that the power indicator light on the RFID reader is illuminated.
* If the indicator is off, trace the power cable to its source and test the power outlet with another device to ensure functionality.
* Try connecting the RFID reader to a different, known-working power outlet.

<img src="https://mintcdn.com/flexwash/eSNVkqns1TN0nxgZ/technical/hardware/rfid-reader/rfid-power-indicator.png?fit=max&auto=format&n=eSNVkqns1TN0nxgZ&q=85&s=4550211e5315f4acfdda0f593de0fc22" alt="RFID Power Indicator Pn" title="RFID Power Indicator Pn" style={{ width:"100%" }} width="487" height="466" data-path="technical/hardware/rfid-reader/rfid-power-indicator.png" />

**Check Cable Connections:**

* Ensure all cables, including power and Ethernet, are securely connected to the RFID scanner.
* Inspect cables for any visible damage or corrosion, as they are often exposed.

<img src="https://mintcdn.com/flexwash/eSNVkqns1TN0nxgZ/technical/hardware/rfid-reader/rfid-cables.png?fit=max&auto=format&n=eSNVkqns1TN0nxgZ&q=85&s=308986e95814c19c6ad2f62b1e6121f1" alt="RFID Cable Connection Pn" width="625" height="466" data-path="technical/hardware/rfid-reader/rfid-cables.png" />

## Data

**Inspect Ethernet Port Connection:**

* Trace the Ethernet cable from the scanner to the network switch, and make sure it is connected.
* Verify that the cable is connected to a functional port on the switch. A functional port typically has an illuminated light indicator next to it.

<img src="https://mintcdn.com/flexwash/eSNVkqns1TN0nxgZ/technical/hardware/rfid-reader/rfid-port.png?fit=max&auto=format&n=eSNVkqns1TN0nxgZ&q=85&s=fc3b395b4aa2fdb71bf3feb358169064" alt="RFID Port Pn" width="333" height="259" data-path="technical/hardware/rfid-reader/rfid-port.png" />

* If there is no light, the port is likely faulty; connect the RFID scanner's Ethernet cable to a different port that is available on the switch.

**Test with a Different Ethernet Cable:**

* Try using a different Ethernet cable.
* If there is a significant distance between the scanner and the switch, temporarily bring the scanner down and place it near the network switch to test it with a shorter, pre-tested Ethernet cable.

<Tip>
  **Contact Support:**

  * If the issue persists after completing all the above steps, please contact the support team for further assistance.
</Tip>
