> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexwash.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CSA Performance

> Track the performance of your employees with precise metrics about their sales.

### Employees

<img src="https://mintcdn.com/flexwash/-skJ5Zr0XS2IRjgo/reports/csa-performance/2025-04-19_14-43-58.jpg?fit=max&auto=format&n=-skJ5Zr0XS2IRjgo&q=85&s=8e0c57ccbb5906b4957387ae47f7d563" alt="2025 04 19 14 43 58 Jp" width="1792" height="789" data-path="reports/csa-performance/2025-04-19_14-43-58.jpg" />

You can find the CSA Performance report under the "Employees" section located on the sidebar menu. After you open it, make sure to select a date range and click on the "Run" button for the data to populate.

### General view

<img src="https://mintcdn.com/flexwash/-skJ5Zr0XS2IRjgo/reports/csa-performance/2.jpg?fit=max&auto=format&n=-skJ5Zr0XS2IRjgo&q=85&s=76e1b08b73cad23ce78bac387da051ec" alt="2 Jp" width="1514" height="443" data-path="reports/csa-performance/2.jpg" />

Once the report is generated you get a general view of the stats by employee. You can click on each employee name on the list for a detailed view of the sales that the individual has done during the date range that you selected.

### Detailed view

<img src="https://mintcdn.com/flexwash/-skJ5Zr0XS2IRjgo/reports/csa-performance/3.jpg?fit=max&auto=format&n=-skJ5Zr0XS2IRjgo&q=85&s=3649d67df2dc3ebb81585cccb99580e3" alt="3 Jp" width="1460" height="829" data-path="reports/csa-performance/3.jpg" />

This is how the report expands to show the stats of each employee when you click on a name.  You can see how many of each Wash Package has been sold, whether single washes or memberships, how much revenue each package is producing and the employee conversion rate.

#### View sales per Employee

<img src="https://mintcdn.com/flexwash/-skJ5Zr0XS2IRjgo/reports/csa-performance/csaperfgif.gif?s=463224ef8e450fcfb54b0183d0280621" alt="Csaperfgif Gi" width="3690" height="1314" data-path="reports/csa-performance/csaperfgif.gif" />

If you hover your mouse over the employee's stats for the "New member count", "Re-up vol. Churn", or "Re-up Inv. Churn", and click on any of those you can view the list of customers associated to each as shown on the capture above.
