> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexwash.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SMS Requirements

> Set up 10-DLC compliance for SMS marketing with FlexEngage. Register your brand, configure your privacy policy, and embed an opt-in form on your website.

To enroll in SMS marketing, FlexWash will create a Twilio account and register a Brand and Campaign for your business. You must set up a [Privacy Policy](#privacy-policy) and an [Opt-In Form](#opt-in-form) on your website.

## Privacy Policy

You must have a privacy policy at `/privacy` on your website that also has the terms & conditions for your marketing. An example of one is here: [https://www.express-auto-spa.com/privacy](https://www.express-auto-spa.com/privacy)

<Warning>
  The example here is just an example. You must ensure you have a legally
  compliant and valid privacy policy.
</Warning>

## Opt-In Form

Create a Promotion in FlexWash. It must be of **Application Type: Single Use** and **Promotion Type: Marketing**. The discount and site configuration is up to you. Make sure **New Customer** is checked for Qualifications as Twilio may submit the form when validating your website.

<img src="https://mintcdn.com/flexwash/DoI-y-EkfS9VAGEX/marketing-and-ai/flex-engage/sms-requirements/promotion.png?fit=max&auto=format&n=DoI-y-EkfS9VAGEX&q=85&s=47ff2b236d0fa22b7e65ea6ed03af0ea" alt="PromoitonForm Pn" width="1428" height="739" data-path="marketing-and-ai/flex-engage/sms-requirements/promotion.png" />

From this Promotion copy and embed the iFrame to a landing page on your website. Below the embedded iFrame you will need to add the following language, with the last part <u>Privacy Policy here</u> being a hyperlink to the `/privacy` page:

<Info>
  By submitting this form and signing up for texts you consent to receive
  marketing messages (promos & reminders) from \{\{Insert Wash Name}}. Consent is not
  a condition of purchase. Msg & data rates may apply. Msg frequency varies.
  Unsubscribe anytime by replying STOP. Privacy Policy here
</Info>

Here is an example: [https://www.express-auto-spa.com/text-club-enrollment](https://www.express-auto-spa.com/text-club-enrollment)

<img src="https://mintcdn.com/flexwash/DoI-y-EkfS9VAGEX/marketing-and-ai/flex-engage/sms-requirements/example.png?fit=max&auto=format&n=DoI-y-EkfS9VAGEX&q=85&s=5e477b343c1919b78abb4aa1a593794c" alt="ExampleForm Pn" width="1493" height="873" data-path="marketing-and-ai/flex-engage/sms-requirements/example.png" />