> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexwash.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Interim Lookup

> Give your attendants a way to confirm any interim member from their own phone, so nobody waves a car through on a guess during migration.

During a migration, members still billed in your old POS are recognized in
FlexWash through [Interim Imports](/data-import/interim-import). Interim Lookup
gives your staff a mobile view into that data. An admin generates a link, staff
open it on a phone, and a license plate returns the vehicle's membership status
and package.

Use it when someone at the pay station or in the lane needs to answer one
question fast: is this car a member, and what did they pay for?

<Note>
  Interim Lookup only returns vehicles that were included in an Interim Import.
  If a plate returns nothing, start with the troubleshooting steps in
  [Interim Import](/data-import/interim-import).
</Note>

## Generate the lookup link

This is done once per shift by anyone with access to the FlexWash back office.

<Steps>
  <Step title="Open Interim Lookup">
    Go to **Interim Lookup** in the sidebar.
  </Step>

  <Step title="Click Generate">
    FlexWash creates a QR code and a link.

    <img src="https://mintcdn.com/flexwash/weL7zwmsScJfgg2Z/data-import/interim-lookup/generate-link.png?fit=max&auto=format&n=weL7zwmsScJfgg2Z&q=85&s=72a3f442542065f410299ebd53bec4ab" alt="Interim Lookup Setup with the generated QR code and link" width="1819" height="970" data-path="data-import/interim-lookup/generate-link.png" />
  </Step>

  <Step title="Get the link onto a phone">
    Scan the QR code with the phone's camera, or click **Copy** and send the
    link to staff.
  </Step>
</Steps>

<Warning>
  The link expires 12 hours after it is generated. Generate a new one at the
  start of each shift rather than reusing an old link.
</Warning>

## Look up a vehicle

The lookup page opens with a license plate field and a **Scan LP** button.

<Frame caption="Manually enter a plate or scan it with the camera.">
  <img src="https://mintcdn.com/flexwash/weL7zwmsScJfgg2Z/data-import/interim-lookup/lookup.png?fit=max&auto=format&n=weL7zwmsScJfgg2Z&q=85&s=06dc33301fe1db911671dd27ccafecce" width="320" data-path="data-import/interim-lookup/lookup.png" />
</Frame>

<Tabs>
  <Tab title="Type the plate">
    Enter the license plate and tap **Search**.
  </Tab>

  <Tab title="Scan the plate">
    <Steps>
      <Step title="Tap Scan LP">
        The camera opens in a **Scan License Plate** window.
      </Step>

      <Step title="Frame the plate and capture">
        Fill the frame with the rear of the vehicle so the plate is readable,
        then tap **Capture**.

        <Frame caption="Frame the plate within the viewfinder.">
          <img src="https://mintcdn.com/flexwash/weL7zwmsScJfgg2Z/data-import/interim-lookup/framing.png?fit=max&auto=format&n=weL7zwmsScJfgg2Z&q=85&s=d6cb55f80cb87ad0f31ffa78ca4c1386" width="320" data-path="data-import/interim-lookup/framing.png" />
        </Frame>
      </Step>

      <Step title="Check the read, then confirm">
        FlexWash shows the characters it detected. Compare them against the
        plate before tapping **Confirm**. Tap **Retake** if the read is wrong or
        the image is blurry.

        <Frame caption="Plate deteceted, Confirm or Retake">
          <img src="https://mintcdn.com/flexwash/weL7zwmsScJfgg2Z/data-import/interim-lookup/captured.jpg?fit=max&auto=format&n=weL7zwmsScJfgg2Z&q=85&s=667c3f14b2a6a8ee728c2b9df5bab910" width="320" data-path="data-import/interim-lookup/captured.jpg" />
        </Frame>
      </Step>
    </Steps>

    <Tip>
      Characters like 0 and O, 1 and I, and 8 and B are easy to confuse, and
      dirt, snow, and plate covers make it worse. See
      [LPR and RFID limitations](/technical/hardware/lpr-rfid)
      for what affects a read.
    </Tip>
  </Tab>
</Tabs>

## Read the result

**Member Details** returns the vehicle's subscription status and the FlexWash
package the legacy plan is mapped to.

<img src="https://mintcdn.com/flexwash/weL7zwmsScJfgg2Z/data-import/interim-lookup/result.png?fit=max&auto=format&n=weL7zwmsScJfgg2Z&q=85&s=c7ff565ccf26d6114ca778af7e9834e7" alt="Member Details showing an Interim import subscription status and mapped package" width="603" height="313" data-path="data-import/interim-lookup/result.png" />

A **Subscription Status** of `Interim import` means the vehicle came from an
Interim Import and is recognized as an active member. **Package** is the
FlexWash package that plan was mapped to under **Plan Mappings**, which is what
determines the wash the member can redeem.

If the package looks wrong, the plan mapping is the place to check. See
[Plan Mapping](/data-import/interim-import) in the Interim Import article.